IMPORTANT Information Regarding Your CD Order You have worked very hard to get this point of ordering your Duplicated or Replicated CD package. The following tips are designed to help ensure that you do not make some of the most common mistakes when processing a CD order. The 2 most important items are your Master CD and your Artwork. Together these can make or break your project. There are also some other items to consider which we have covered below. Please take the time to read thru thoroughly! Master CD Item#1 We Duplicate/Replicate EXACTLY what you send in. It is critical that you check your master before you send it to make sure it is set up ‘exactly’ as you want it to be duplicated/replicated. We HIGHLY recommend that you listen to the entire CD from start to finish and check for any potential problems. Make sure you review the ‘actual’ CD you are sending in to us. Don’t make a copy of your Master and just send it without listening. Item #2 The Master CD we receive can often have data or other errors that will affect the Replication of your disc. We recommend that you use a high quality media such as a ‘Gold’ disc. Use media that is termed Grade-A media. If you are unsure, you can ask your local disc store what they recommend. Item #3 Make sure you have completely filled out the Intellectual Property Rights form to submit with your order. You must either own the licensing rights for the content of your Master CD or have obtained permission to replicate the contents of your CD. This also applies to ‘samples’. You cannot have unlicensed samples on your Master CD. Item #4 We highly recommend that you always keep a backup copy of your Master CD with you in a safe place. CDs can be lost during shipment so it is critical that you always have access to another copy of your Master if needed. Artwork Item #1 The artwork is the representation of your project and should be checked very carefully for typos before you send it in. While our design team will look over your project to make sure it is set to our template specifications, they will not read the contact for spelling or other errors. Also make sure your track list on your artwork matches the song list you have on your Master CD. Item #2 We print what you send in. Just like the Master CD, the quality of what you will get back will be determined by the quality of what you send in. Artwork should be set to a high resolution of 300 dpi or higher following our template specifications. More info on our template specs can be found on our Templates Page. Item #3 Keep in mind when doing your artwork that the colors that print on the inserts and traycards may differ slightly from the color you see on the computer screen when you are designing or proofing your artwork. The resolution on your computer screen is a different visual presentation of your artwork and may not represent exactly what will be printed. The only way to be SURE of what will be printed is to order a Hard Copy Proof. A hard copy proof is $25 plus shipping costs. We will print a sample copy of the actual insert and traycard and mail it to you before we move to your final print. If you want a Hard Copy Proof let us know when you first place your order! Item #4 It is very important to know that the look of your Disc may vary from the look of your Insert and/or Traycard. Color prints differently on varying surfaces such as a disc surface versus paper surface. Some colors are affected more than others. It is IMPORTANT to know that we can never guarantee an exact match. Item #5 Please indicate with your order if you require a flood or knock out. If you desire any silver to show thru in your artwork, we must be notified before you approve the PDF proof. Production Time All replication runs have a standard production time of 14 business days plus ship time. Production time on small runs of 100-200 CDs is 5-7 business days plus ship time. We do have RUSH available if needed. NOTE that Day 1 of production does not start until we have all items on file for your order including your Master CD, Forms, Approved Artwork and Payment. It is very important to understand this production time when planning for the arrival of your CDs. We highly recommend that you do not schedule any important dates or release until you have the finished CDs back in your hands. Production delays are rare but do happen and there is nothing worse than to have an important date arrive with no CDs. We do our best to ship all CDs on time and our record is near perfect, however, we cannot guarantee production times on any project at any time.